Legacy MediaHub Refund Policy

Last updated: 3 November 2026

Try MediaHub free for 14 days before you buy. If you buy and it is not right for you, you can have your money back.

14-day money-back guarantee

You can ask for a full refund within 14 days of buying a Creator or Broadcaster plan, Yearly or Lifetime, for any reason.

How to ask

• Paid by card on our website: reply to your Paddle receipt email, or visit paddle.net and look up your order. You can also write to us and we will arrange it.
• Paid by Mobile Money or bank transfer: write to info@legacymediatech.com with your name, license key and payment reference. We send the refund back to the same Mobile Money number or bank account, usually within 5 working days.

Yearly renewals

You can cancel a Yearly plan at any time so it does not renew. If a renewal has already been charged, you can ask for a refund of that renewal within 14 days of the charge.

After a refund

When a refund is made, the license key is turned off and MediaHub returns to the free Personal plan. Your files and library are not affected.

After 14 days

Purchases are not normally refundable after 14 days. If something has gone wrong, for example you were charged twice or MediaHub does not work on your computer and we cannot fix it, write to us and we will make it right.

Contact

Legacy Communications Inc., Monrovia, Liberia
Email: info@legacymediatech.com